Privacy Policy

Your privacy and data protection are our highest priorities

Last Updated

This Privacy Policy was last updated on January 1, 2024

Information We Collect

Personal Information
  • Name, email address, phone number
  • Billing and payment information
  • Reservation and stay preferences
  • Identification documents as required by law
  • Special requests and accessibility needs
Automatic Information
  • IP address and device information
  • Website usage and navigation patterns
  • Cookies and similar tracking technologies
  • Location data (with your consent)

How We Use Your Information

Reservations & Services
  • Process bookings and payments
  • Provide requested services
  • Communicate about your stay
  • Handle special requests
Business Operations
  • Improve our services
  • Analyze usage patterns
  • Marketing communications
  • Legal compliance

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: Trusted partners who assist in our operations
  • Legal Requirements: When required by law or legal process
  • Safety & Security: To protect our guests and property
  • Business Transfers: In case of merger or acquisition

Data Security

We implement comprehensive security measures to protect your personal information:

  • SSL encryption for data transmission
  • Secure payment processing
  • Regular security audits
  • Access controls and authentication
  • Staff training on data protection
  • Incident response procedures

Your Rights

Under Canadian privacy laws, you have the following rights:

  • Access: Request copies of your data
  • Correction: Update incorrect information
  • Deletion: Request data removal
  • Portability: Transfer your data
  • Opt-out: Unsubscribe from marketing
  • Complaint: File privacy complaints

Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience:

  • Essential Cookies: Required for website functionality
  • Analytics Cookies: Help us understand usage patterns
  • Marketing Cookies: Enable personalized advertising
  • Preference Cookies: Remember your settings

You can control cookie settings through your browser preferences.

Privacy Questions?

Our Privacy Officer is here to help with any questions about your data protection.

Email:
privacy@zephyronstormquor.info

Phone:
+1 (604) 555-0123

Compliance

We comply with all applicable privacy regulations:

PIPEDA Compliant
GDPR Compliant

PIPEDA & GDPR Compliant